Booking, payment and cancellation, answered quickly.
Up to the advance window set by the platform, which is 30 days by default. Slots past that window are simply not offered yet.
Bookings made well before the date carry a small percentage fee, itemised on the checkout screen. It covers holding a slot that could otherwise be sold nearer the day.
Yes, where the owner allows it. Pick pay at venue at checkout and the booking is confirmed as unpaid; settle in cash on arrival.
Cancel free of charge up to the cancellation window shown on your booking. Inside that window a percentage fee is kept and the rest is refunded to the original payment method within a few working days.
The venue decides whether the pitch is playable. If they cancel, you are refunded in full and told through your notifications.
Upcoming bookings can be rescheduled from your dashboard while the slot you want is free and the cancellation window has not closed.
Ask for help from the sign-in page. Passwords are never emailed: the team confirms who you are on the registered number, then sets a new one with you.
Sign up as a venue owner, add the pitch with its hours and hourly price, and submit it. An admin reviews new venues before they appear publicly.